ADA Accessibility Statement
Last Updated: April 1, 2026
Our Commitment to Accessibility
Eastside Home Solutions is committed to ensuring that our website is accessible to all visitors, including individuals with disabilities. We believe everyone should have equal access to information about our home-buying services and are dedicated to providing an inclusive online experience.
We continually work to improve the accessibility and usability of our website by implementing recognized accessibility standards and best practices.
Accessibility Standards
Our website is designed with the goal of conforming to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, the internationally recognized standard for digital accessibility.
These guidelines help make web content more accessible to individuals with visual, hearing, cognitive, neurological, and mobility disabilities while improving usability for all visitors.
Our Ongoing Accessibility Efforts
To support accessibility across our website, Eastside Home Solutions implements the following measures:
- Regular accessibility testing using automated scanning tools to identify and resolve common accessibility issues.
- Ongoing monitoring and maintenance as new content and features are added.
- Accessibility considerations incorporated into our website development and content publishing processes.
- Periodic reviews to improve compatibility with assistive technologies, including screen readers, keyboard navigation, and browser accessibility features.
Accessibility is an ongoing effort, and we continually evaluate opportunities to improve the user experience for everyone.
Third-Party Content
Our website may include third-party services and embedded content such as:
- Interactive maps
- Online forms
- Chat services
- Social media integrations
- Review platforms
- Analytics or marketing tools
While we strive to work with vendors who support accessibility, we do not control the underlying code of third-party applications and therefore cannot guarantee their full compliance with WCAG standards.
If you experience difficulty accessing content provided by a third-party service, please contact us so we can assist you or provide an alternative means of access whenever possible.
Known Limitations
Although we make every reasonable effort to maintain an accessible website, certain content may occasionally present accessibility challenges due to:
- Newly published or updated website content
- Third-party software or embedded applications
- Browser or assistive technology compatibility differences
- Technical limitations beyond our direct control
We continually review and improve our website to address verified accessibility issues as they are identified.
Accessibility Feedback
We welcome your feedback regarding the accessibility of our website.
If you encounter an accessibility barrier or have difficulty using any portion of this website, please contact us. To help us resolve the issue as quickly as possible, please include:
- The specific webpage or URL where you experienced the issue.
- A description of the accessibility barrier.
- The assistive technology, browser, or device you were using.
- Any additional information that may help us reproduce and resolve the issue.
Our Response Commitment
Eastside Home Solutions is committed to responding promptly to accessibility concerns.
We strive to:
- Acknowledge accessibility requests within two (2) business days.
- Investigate reported issues in a timely manner.
- Begin remediation of verified accessibility barriers as quickly as reasonably possible, typically within five (5) business days, when technically feasible.
Some issues involving third-party providers may require additional coordination and could take longer to resolve.
Our Response Commitment
Eastside Home Solutions is committed to responding promptly to accessibility concerns.
We strive to:
- Acknowledge accessibility requests within two (2) business days.
- Investigate reported issues in a timely manner.
- Begin remediation of verified accessibility barriers as quickly as reasonably possible, typically within five (5) business days, when technically feasible.
Some issues involving third-party providers may require additional coordination and could take longer to resolve.
Alternative Access
If you are unable to access any information on our website, we will make reasonable efforts to provide the information or assistance through an alternative communication method, such as by telephone or email.
Contact Us
If you have questions about this Accessibility Statement or need assistance accessing any part of our website, please contact us:
Eastside Home Solutions
Phone: (774)-250-3499
Email: info@eastsidehomesolutions.org
Address: 45 School Street 2FL Unit 2 Taunton, MA 02780
Website: https://eastsidehomesolutions.org/
Statement Updates
We may update this Accessibility Statement from time to time to reflect improvements to our website, changes in accessibility standards, or applicable legal requirements. Any updates will be posted on this page with a revised “Last Updated” date.